Terms of Service

OVERVIEW

This website is operated by Aquilona. Throughout the site, the terms “we”, “us” and “our” refer to Aquilona. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”).

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction.

SECTION 2 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

SECTION 3 - PRODUCTS OR SERVICES

Certain products, such as our handcrafted wooden utensils or artisanal glassware, may have limited quantities. We have made every effort to display as accurately as possible the colors and images of our products. However, as many of our items feature natural materials (like teak wood), please note that grain patterns and color tones may vary slightly—this is a mark of authenticity and craftsmanship.

SECTION 4 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. For more detail, please review our Refund Policy.

SECTION 5 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others.

SECTION 6 - LIMITATION OF LIABILITY

Aquilona shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind, including, without limitation lost profits, arising from your use of any of the service or any products procured using the service. Users are responsible for following the provided "Care Instructions" for all kitchenware (e.g., heat limits for glassware, hand-washing for wood) to ensure safe usage.

SECTION 7 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of California, United States.

SECTION 8 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

  • Brand Name: Aquilona

  • Email: service@aquilona.com

  • Address: 2516 BANCROFT WAY, BERKELEY, CA 94704, USA

  • Phone: (+1) 8747210941