Privacy Policy

Last Updated: May 5, 2026

At Aquilona, accessible from www.aquilona.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Aquilona and how we use it.

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our service to you:

  • Personal Identification Information: When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

  • Log Files: Aquilona follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, and referring/exit pages.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Process and fulfill your orders (including processing payment information and providing invoices/order confirmations).

  • Communicate with you and provide customer support.

  • Screen our orders for potential risk or fraud.

  • With your preference settings, provide you with information or advertising relating to our premium kitchenware collections.

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store. We also use Google Analytics to help us understand how our customers use the Site.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, or to otherwise protect our rights.

4. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

5. Your Rights

If you are a resident of certain regions (such as the EU or California), you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

6. Security

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

7. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at service@aquilona.com or by mail using the details provided below:

Aquilona

Attn: Privacy Compliance Officer

Address: 2516 BANCROFT WAY, BERKELEY, CA 94704, United States

Phone: (+1) 8747210941

Email: service@aquilona.com